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Patient Outreach Project (BC201-07)

Recipient: British Columbia Pharmacy Association

Contribution: (divided among the eight substudies)

This pilot project used the PharmaNet system in British Columbia to alert pharmacists to patients who may not be taking their prescribed drugs correctly. The project designers flagged patients taking a minimum of five or more concurrent medications. Once alerted, the pharmacist chose a range of intervention options to educate the patient about the medication and its use, including training, reinforcement, and physician contact. The project examined the feasibility and acceptability of the “alerting” system and the feasibility of the outreach program. Key findings indicate that the PharmaNet Alerting System is effective and feasible in a community pharmacy environment and that it is not disruptive to regular work practices. Future analyses will examine the cost-effectiveness of the program.

Fact Sheet


This project was supported by the Health Transition Fund, which was created in 1997 to provide support for evidence-based decision-making in health care reform by supporting pilot and evaluation projects which test innovative approaches to health care delivery. The views expressed herein do no necessarily represent the official policy of federal, provincial, or territorial governments.


Last Modified: 2005-08-29